Privacy Policy

This Privacy Policy applies to the Fibocom website service ("service") provided by Fibocom Wireless Inc. ("Fibocom" or "we"). This policy helps you to fully understand what data we collect, why we collect it and how we protect it when you use our service.

Your trust is important to us and we know how important personal information is to you. We will collect your personal information to the extent that it is reasonable and necessary to do so in accordance with laws and regulations. We endeavor to protect your information from disclosure, destruction or loss through reasonable and effective information security technology and management processes and appropriate security measures.

Please read and thoroughly understand this policy, especially the bolded terms, before using our service. By agreeing to this Privacy Policy, you acknowledge that you are aware of the functionality provided and the necessary personal information required for that functionality to operate, and authorize us to collect and use that personal information. If you have any questions about this policy, please contact us as set forth in Section 6. If you are a minor under the age of 18, please read this Policy with a legal guardian and pay special attention to the following Terms of Use Minors.

The Privacy Policy contains the following:

1. How we collect and use your information

2. How we store and share your personal information

3. The security of your personal information

4. How we protect the information of minors

5. Your rights

6. How you can contact us

7. Changes

1. How we use your personal information

This section details the types of personal information we collect from you and why we collect it.

When you submit an enquiry to us, in order to be able to contact you and deal with your enquiry, we will collect your information to the minimum extent required by law and will not use it for other service, as detailed below:

2. How we store and share your personal information

Your personal information is processed on our servers located in the People's Republic of China. Our web operations and technical teams are located in the People's Republic of China. We will take strict security measures to protect your rights in strict accordance with laws and regulations, and in accordance with this Privacy Policy.

We will only share your personal information when it is appropriate, lawful, necessary, and under certain circumstances. Such circumstances include:

2.1 Share that you actively choose or request: With your explicit consent or at your request, we will share your personal information within the scope of your consent/request with specific third parties designated by you.

2.2. Share with our affiliates: in order to provide you with better services or protect the personal and property safety of Fibocom's affiliates, other users, or the public from infringement, your information may be shared among Fibocom's affiliates. We will only share your personal information among our affiliates for specific, explicit, and legal purposes stated in this Policy, and will only share the information necessary to provide the services. However, for the information shared with the affiliates, we will require the affiliates to take protective measures no less than the effect of this policy and strictly abide by the relevant laws, regulations, and regulatory requirements. If the affiliates want to change the purpose of processing personal information, they need to request your authorization and consent again.

2.3 Law enforcement agencies, public bodies, or other judicial bodies and organizations. We will disclose the information if we are required by law or if we believe in good faith that the disclosure is reasonable and necessary to address the following:

2.3.1 To enforce our Terms and Conditions and other agreements, including to investigate any possible violations of these documents;

2.3.2 To detect, prevent or otherwise address security, fraud or technical problems; or

2.3.3 To protect the rights, property or safety of us, our users, third parties or the public where required or permitted by law (exchanging information with other companies and organizations for the purposes of fraud prevention and credit risk reduction).

2.4 Third parties who acquire us or our business in whole or in part. We may also disclose your personal information to third parties if any of the following circumstances arise

2.4.1 We sell, transfer, merge, consolidate or reorganize any part of our business or merge with, acquire any other business or form a joint venture with any other business, then we may disclose your data to any new owner or other third party involved in the change of our business; or

2.4.2 We sell or transfer any of our assets, then the information we hold about you may be sold as part of those assets and may be transferred to any new owner or other third party involved in such sale or transfer.

3. Security of personal information

We are committed to maintaining the privacy and integrity of your personal information wherever it is stored. Our Information Security and Access Policy restricts access to our systems and technology, and we protect data through the use of technical safeguards such as encryption.

Unfortunately, although we have implemented and maintain reasonable measures to protect your personal information, the transmission of information over the Internet is not completely secure. In the event of a security incident, such as the leakage of personal information, we will activate our emergency response plan to stop the security incident from expanding and inform you of it in the form of a push notification or announcement.

4. How we protect minors' information

Our service is primarily intended for adults. However, for children who use our service, we have taken additional procedures and measures to ensure the security of children's personal data. We consider minors under the age of 18 (or the age specified by local law) to be children. When collecting Personal Data from children with parental consent, we will only use or disclose to the public the information we lawfully collect from minors as permitted by law, with the express consent of the parent or legal guardian, or as necessary for the protection of the minor. Minors. If we become aware that we have collected Personal Information from a child without prior and verifiable guardian consent, we will attempt to remove the content as quickly as possible.

5. Your rights

You have the relevant statutory rights (to the extent permitted by applicable laws and regulations) in relation to your personal information held by us. Specifically, you can operate on your account information (e.g. profile information editing, password change, etc.). In addition, for personal information generated in the course of your use of our services, if you need it, you can contact us in the manner provided in Article 6.

6. How you can contact us

If you have any questions, comments or suggestions about this Privacy Policy, or if you wish to exercise any of your rights, or if you have any requests you would like to discuss with us, please contact us by one of the following methods and we will endeavor to deal with your request as quickly as possible.

Email: 【legal8146@fibocom.com】

7. Changes

If there are any changes to this Privacy Policy, we will post the updated Privacy Policy here. Please visit this page periodically to see if there are any updates or changes to this Privacy Policy.

Update date: AUG 21, 2023