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Service & Support

High quality service has always been an important factor for us to gain customer recognition. Our products and solutions are interoperatable among multiple cloud platforms, operation systems and AI software to meet the demand of various IoT scenarios.

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    Value-Added Services

    Software optimization
    Software customization
    Product long life cycle management
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    Customer Services

    7x24 response to customers
    FOTA
    Localized on-site technical support
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    Testing & Certification

    Module application scenario test
    Customer overall product test
    Industry access certification
    Industrial-grade certification
    Operator certification
    Market access certification
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    Product Design

    Customer product reference design
    Hardware design recommendation
    SCH/PCB examination
    RF optimization solution

Customer Service and Support

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Customer Service

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